Help Center

Last day for delivery by Christmas is December 12th. We will bake and pack up your order in 2-3 days. The Dog Bakery is not responsible for delivery delays caused by USPS or unforeseen circumstances, such as extreme weather.  

All of our orders are hand packed within 3 to 5 business days and then shipped via USPS Priority Mail. Shipping times vary; we ship out of Los Angeles, CA. 

Celebration Cakes are shipped to arrive just before the delivery date that was chosen when the order was placed.

The Dog Bakery is not responsible for delivery delays caused by USPS or unforeseen circumstances, such as extreme weather.  

All orders over $49 are shipped FREE and all other orders are charged a flat rate of $6.99

Unfortunately, we currently do not offer international shipping.

Due to our current structure of offering flat rate shipping, we unfortunately cannot accomodate special requests for rush shipping. If you are local to the Los Angeles area, feel free to arrange a courier service for pick-up.

Orders can not have two shipping dates. In other words, if you order a celebration cake that needs to arrive by May 15, and in the same order you also order one of our seasonal specials that ship out on June 5, two shipping charges would be applicable OR we would need to combine the two items  in one order.

All of our cake-like treats from our bakery case (Pawcakes, Bars, Animal Style, Woof Creme Pie, Munchkins, etc) are good for about 10 days. To prolong shelf life, we recommend you wrap and freeze the treats upon receiving them and thaw them individually. 

Our cookie-like treats such as Mutter Butters, Carob Chip, Kisses, etc. are good for about 30 days upon receipt.

For this question we'd definitely recommend running any treats by your vet; they will be better equipped to make decisions based on your dog's particular diet and we'd hate to give you guidance without the expertise your question deserves.

For your convenience, the ingredients of each treat are listed on its product page, so you can provide your vet with this info and make the best decision for your pup together. :)

You can also check out this fun quiz to help find potential treat matches for your pup's needs:

https://www.thedogbakery.com/pages/whats-the-perfect-treat-for-your-pup

Please remember that our cakes are a treat and therfore are meant to be served as such. Please use your best judgement but we do not recommend any dog of any size to consume an entire cake in one sitting. We recommend you slice the cake into smaller portions and give your dog the treat in small increments if your dog has a sensitive stomach.

Yes, our shippable cake has a harder yogurt coating rather than the fluffy buttermilk type textured frosting we use for our cakes that are available for pick-up. Unfortunately, due to the consistency of the frosting, the frozen cakes cannot be shipped as we cannot guarantee they will arrive undamaged.

Unfortunately we cannot make custom recipe cakes as we may not have the ingredients on hand and our recipes have been created and tested in our kitchens to ensure satisfaction

Our original recipe celebration cake has the following ingredients: Rice flour, Potato Starch, Baking Powder, Egg, Applesauce, Honey, Oil
Our grain free celebration cake has the following ingredients: Buckwheat flour, pumpkin, honey, oil egg, baking soda
Perishable frosting: yogurt, buttermilk, honey, palm oil
Shelf stable frosting: Sugar, Partially Hydrogenated Palm Kernel Oil, Whey Powder, Nonfat Yogurt Powder, Titanium Dioxide, Soy Lecithin, Salt, Artificial Flavor.

info@thdogbakery.com for customization prices"}" data-sheets-userformat="{"2":769,"3":[null,0],"11":4,"12":0}">Sure, we offer different colored frosting and different colored writing for an additional charge. Please call the nearest bakery or email info@thdogbakery.com for customization prices

Orders can not have two shipping dates. In other words, if you order a celebration cake that needs to arrive by May 15, and in the same order you also order one of our seasonal specials that ship out on June 5, two shipping charges would be applicable OR we would need to combine the two items  in one order.

We recommend you place your order at least 7 business days in advance as we cannot expedite shipping and upon arrival, please freeze the cake until the day you would like to serve it.

If you live near one of our bakeries, you can absolutely get a cake in our stores!! You can walk in to any of our locations and see what is available that day.

However, we do recommend placing the order online as this ensures that all customization options are available to you. (If you go for a same day cake you will have to choose from what they have in stock at that time). Orders online must be placed 7 days in advance for shipping, or 48 hours in advance for pick-ups. Unfortunately we do not take orders over the phone.

A list of our locations is here... https://www.thedogbakery.com/pages/stores

Our shippable cakes and treats are all shelf stable meaning they do not require refrigeration. However, in order to prolong freshness, we recommend that unless you are serving the treats immediately to your dog, you transfer them into an airtight container and store them in the freezer until ready to consume.