Help Center

All of our cake-like treats from our bakery case (Pawcakes, Bars, Animal Style, Woof Creme Pie, Munchkins, etc) are good for about 10 days. To prolong shelf life, we recommend you wrap and freeze the treats upon receiving them and thaw them individually. 

Our cookie-like treats such as Mutter Butters, Carob Chip, Kisses, etc. are good for about 30 days upon receipt.

We recommend you start with smaller portions when giving these treats to your pup for their first time as to not upset their tummy. All of our treats are intended for intermittent or supplemental feeding so please

All of our orders are hand packed within 1 to 2 business days and then shipped via USPS Priority Mail so most shipments arrive within 7 business days upon ordering

All orders over $49 are shipped FREE and all other orders are charged a flat rate of $6.99

Unfortunately, we currently do not offer international shipping.

Due to our current structure of offering flat rate shipping, we unfortunately cannot accomodate special requests for rush shipping. If you are local to the Los Angeles area, feel free to arrange a courier service for pick-up.

We recommend you place your order at least 5 business days in advance as we cannot expedite shipping and upon arrival, please freeze the cake until the day you would like to serve it.

Orders can not have two shipping dates. In other words, if you order a celebration cake that needs to arrive by May 15, and in the same order you also order one of our seasonal specials that ship out on June 5, two shipping charges would be applicable OR we would need to combine the two items  in one order.

Our shippable cakes and treats are all shelf stable meaning they do not require refrigeration. However, in order to prolong freshness, we recommend that unless you are serving the treats immediately to your dog, you transfer them into an airtight container and store them in the freezer until ready to consume.

Please remember that our cakes are a treat and therfore are meant to be served as such. Please use your best judgement but we do not recommend any dog of any size to consume an entire cake in one sitting. We recommend you slice the cake into smaller portions and give your dog the treat in small increments if your dog has a sensitive stomach.

Yes, our shippable cake has a harder yogurt coating rather than the fluffy buttermilk type textured frosting we use for our cakes that are available for pick-up. Unfortunately, due to the consistency of the frosting, the frozen cakes cannot be shipped as we cannot guarantee they will arrive undamaged.

Unfortunately we cannot make custom recipe cakes as we may not have the ingredients on hand and our recipes have been created and tested in our kitchens to ensure satisfaction

Our original recipe celebration cake has the following ingredients: Rice flour, Potato Starch, Baking Powder, Egg, Applesauce, Honey, Oil
Our grain free celebration cake has the following ingredients: Buckwheat flour, pumpkin, honey, oil egg, baking soda
Perishable frosting: yogurt, buttermilk, honey, palm oil
Shelf stable frosting: Sugar, Partially Hydrogenated Palm Kernel Oil, Whey Powder, Nonfat Yogurt Powder, Titanium Dioxide, Soy Lecithin, Salt, Artificial Flavor.

info@thdogbakery.com for customization prices"}" data-sheets-userformat="{"2":769,"3":[null,0],"11":4,"12":0}">Sure, we offer different colored frosting and different colored writing for an additional charge. Please call the nearest bakery or email info@thdogbakery.com for customization prices

Orders can not have two shipping dates. In other words, if you order a celebration cake that needs to arrive by May 15, and in the same order you also order one of our seasonal specials that ship out on June 5, two shipping charges would be applicable OR we would need to combine the two items  in one order.